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Concept projectDental clinic

Harbor Street Dental

A two-dentist practice where most new patients phone during the front desk’s busiest hours.

A calm, accessible site led by an online new-patient booking flow, an insurance checker and treatment pages written in everyday language.

  • New-patient booking
  • Insurance plan lookup
  • Automated reminders

Fictional practice, Portland, Maine

Concept projectHVAC company

Ridgeline Heating & Air

A family HVAC company that gets swamped with calls in the first cold week of every winter.

A mobile-first emergency request flow, missed-call text-back, and a maintenance plan page with seasonal booking reminders.

  • Emergency request flow
  • Maintenance plan sign-up
  • Service-area pages

Fictional company, Columbus, Ohio

Concept projectRenovation contractor

Cedar & Co. Builders

A renovation contractor whose best marketing is their finished work — but it lives in a phone camera roll.

A project gallery organized by room type, and an estimate form that collects measurements and photos before the first site visit.

  • Project gallery
  • Photo estimate form
  • Lead inbox with alerts

Fictional contractor, Calgary, Alberta

Concept projectAuto repair shop

Kestrel Auto Service

An independent repair shop scheduling six bays by phone and paper.

A service menu with honest price ranges, booking by job type and vehicle, and a text when the car is ready for pickup.

  • Service menu with price ranges
  • Bay-aware booking
  • Ready-for-pickup texts

Fictional shop, Austin, Texas

Concept projectBoutique hotel

Lindenhof Inn

A small hotel paying commission on most bookings and answering the same guest emails every day.

A photo-led, bilingual site with direct booking, a clear “why book direct” offer and automated pre-arrival messages.

  • Direct booking engine
  • English & German pages
  • Pre-arrival messages

Fictional hotel, Salzburg, Austria

Concept projectAccounting firm

Alder Tax & Advisory

A three-partner accounting firm that loses prospects in the back-and-forth of scheduling a first call.

Plain-language service pages, a consultation booking flow with intake questions and a secure document request form.

  • Consultation booking
  • Intake questionnaire
  • Secure document requests

Fictional firm, Vancouver, British Columbia

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